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 Our Consultants and Trainers represent the finest talent in the world. We bring a diverse set of backgrounds, cultures, talents, and expertise to every project. The diversity of our core consultant and trainer group gives us a unique ability to match the right combination of strengths and personalities to any topic or challenge. We have specialists in customer service training, team development, diversity training, leadership and management development, time management, stress management, change management, measurement, and health care. |
 Rachel Lira, Senior Director, Business Development - As a leader with Moran Consulting, Rachel truly lives our motto "we practice what we preach" when it comes to service! As an experienced customer service trainer, Rachel has tremendous passion for giving exceptional service. Rachel serves as both the Senior Director of Business Development and oversees all operations at Moran Consulting. She is an expert at formulating customer service training and development solutions! Having over 15 years of professional work experience in customer service management, training, and IT, she excels at managing projects and making things easy for the customer she is serving. Rachel has been recognized as a "World Class Leader" in Customer Service!
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 Kathleen Dolan, Director, Project Management - Kathleen brings an intricate ability to handle complex projects and a global Customer Service vision to Moran Consulting clients! Kathleen's expertise exists in increasing customer satisfaction, with 10 years of large scale Project Management experience. Having worked with hundreds of companies across the globe, she brings project management experience with a results-oriented view to our clients. Kathleen works with our clients on every aspect of a project; assessing initial needs, project planning, communication dynamics, strategic oversight, and continuous reinforcement programs in order to ensure success.
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833 West Belle Plaine #1 Chicago IL 60613
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